Want to learn more about what SHIFT can do for you?
Contact partnerships@shiftretail.com or call 0800 302 9464

Want to learn more about what SHIFT can do for you?
Contact partnerships@shiftretail.com or call 0800 302 9464

Request a brochure

Our Technology

Robust reliability and superior security with SHIFT

Our platform sets the new safety standard in ecommerce

SHIFT takes security seriously – as our partner, you can have full confidence that we do everything in our power to protect both your business and your customers’ data.

According to the latest statistics from Action Fraud, UK-based victims of cybercrime lose £190,000 a day to internet fraudsters. What’s more, Norton estimates there were around 17 million victims of cybercrime in 2017 alone, meaning one in four UK residents were victims. In April 2019, Hiscox revealed that 55% of British businesses had suffered a cyber attack in 2019 – up 40% on 2018 figures.

SHIFT ensures you or your customers won’t be yet another statistic. We hold PCI Level 1 service provider compliance – the highest level possible – due to the large numbers of transactions that the SHIFT platform can, and does, handle. Despite this, we also made a conscious decision to never store customer card data, providing an additional level of security.

Customers, as well as administrators of our platform, enjoy the benefits of password one-way encryption, so the original value can never be hacked. On top of this, your site is only accessible over a secure connection (HTTPS) – while this is largely standard for the industry, many platforms still don’t provide this benefit.

Our infrastructure is managed in the Amazon Web Services (AWS) cloud, preventing any physical access for planned attacks. Furthermore, all data is encrypted at rest, so in the highly unlikely scenario that this data is hacked, internally stolen, or the victim of a security breach, it cannot be used for nefarious purposes.

Robust reliability and superior security with SHIFT

In the two years that the SHIFT platform has actively hosted clients, we’ve had less than two hours of platform downtime, and absolutely zero in the last 12 months.

We have also gone above and beyond standards to employ a Web Application Firewall (WAF), protecting our platform from cross-site scripting (XSS) and SQL injection attacks. This is effectively a shield between our application and the internet, protecting against a wide variety of potential attacks. Working alongside our suite of tools and techniques, this means the SHIFT platform is impenetrable.

As well as these incredible security benefits, we know our clients require stability. In the two years that the SHIFT platform has actively hosted clients, we’ve had less than two hours of platform downtime, and absolutely zero in the last 12 months.

Customers are more aware of data security than ever, and SHIFT gives them the peace of mind they deserve. In the same way we approach speed and scalability, SHIFT doesn’t just match the competition with security – we set the new standard.